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Intelligence
Published in Mohamed Ahmed Abd El-Hay, Understanding Psychology for Medicine and Nursing, 2019
Emotional intelligence (EI) refers to the ability to perceive, control, and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it is an inborn characteristic. Table 17.3 presents a brief history of emotional intelligence.
In that (hard) case
Published in Voo Teck Chuan, Richard Huxtable, Nicola Peart, Healthcare Ethics, Law and Professionalism, 2018
Whether clinicians include these ideas as part of their differential diagnosis system, however, is a great deal less certain. Perhaps the most common, weight loss in grief, is not part of the usual medical student’s ‘causes of weight loss’ list. That ‘decent GPs’ understood was due to their personality, their training or wrought from a lot of careful listening. There has been an acknowledgement recently that emotional intelligence is a real and separate thing from the sort tested by IQ assessments, and it in turn can be improved by teaching those who are naturally less skilled but can be persuaded to learn.7 That it is usually hard to find such teaching within the standard medical school curriculum is a problem needing to be addressed. But there are some big caveats.
Managing day-to-day issues
Published in Tony White, John Black, The Doctor's Handbook, Part 1, 2018
The GMC Guidelines emphasise the importance of doctors’ relationships with colleagues and patients. They also recognise the leadership role of consultants. Developing an emotional intelligence capability is a key part of medical training and such development continues throughout our working lives.
Emotional intelligence: Mapping an elusive concept
Published in Medical Teacher, 2023
Emotional intelligence can affect performance, promote self-regulation and cultivate self-assessment, thus, fostering motivation, enhancing empathy, and improving social skills of health professions. These enhanced social skills can assist in developing desirable responses in others, such as, collaboration, communication, leadership, and conflict management. EI helps to develop coping mechanisms that promote well-being and social adaptability. In addition EI has been found to have a positive correlation with clinical performance and clinical reasoning (Toriello et al. 2022). A higher level of emotional intelligence results in better cognitive performance, often secondary to the ability to ward off frustrations, persist on the task, enhance self-efficacy and motivation (Schutte et al. 2001).
Development of emotional intelligence and assertiveness in physiotherapy students and effects of clinical placements
Published in Physiotherapy Theory and Practice, 2023
Antonia Pades Jiménez, M Esther García-Buades, Inmaculada Riquelme
Emotional intelligence (EI) is “the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions” (p. 189) (Salovey and Mayer, 1990). EI is a critical skill for health professionals in general, and for physiotherapists in particular, where the ability to communicate with patients and adequately understand one’s own emotions is of paramount importance (Culha and Acaroglu, 2019; Ghajarzadeh and Mohammadifar, 2013). Emotional intelligence has shown positive impacts in patient care, teamwork, stress management, and patient and professional satisfaction (Gordillo, López, Mestas, and Corbi, 2014; Gribble, Ladyshewsky, and Parsons, 2017; Polonio-López et al., 2019; Webb, and Shakespeare, 2000). In this sense, emotional responses to others and to context, as well as compassion and responsiveness to patients’ emotions, may affect clinical decision making (Kozlowski et al., 2017; Langridge, Roberts, and Pope, 2016). Further, physiotherapists’ abilities related to supportive communication, mutual inquiry, negotiation, and problem solving may enhance patients’ empowerment, persistence, and motivation, thereby increasing adherence to rehabilitation programs or health recommendations (Hamson-Utley, Martin, and Walters, 2008; Lonsdale et al., 2012). Patient-centered physiotherapy requires professionals to have good EI, social skills, and confidence and to show specific knowledge; these characteristics help physiotherapists support and empower patients throughout their course of treatment (Wijma et al., 2017).
The Influence of Emotional Intelligence on the Work Engagement of Clinical Leadership: Resilience as a Moderator
Published in Hospital Topics, 2022
Arguably, successfully treating patients with conditions such as COVID-19 and other infectious diseases does not only require personnel who are well engaged in clinical practice but also requires emotionally intelligent leaders capable of understanding the emotional needs of subordinates, employees, and patients. This reasoning is consistent with studies (Năstasă and Fărcaş 2015; Pérez-Fuentes et al. 2018; Alabdulbaqi, Banjar, and Felemban 2019) which have demonstrated that emotional intelligence is relevant to leadership in clinical emergencies. Leaders who, as a result of their emotional intelligence, can understand the needs of traumatized patients are in a better position to coordinate personnel and resources to provide quality healthcare in a timely and desperate manner (Long and Kowang 2015; Prezerakos 2018). Thus, emotional intelligence is a skill needed by leaders to carry out basic job tasks and respond to emergency situations in their health facilities.