Accessibility position statement

This statement was last updated in August 2025.

Our approach to accessibility 

We are committed to ensuring that all our products, services, platforms, and websites are accessible to as wide an audience as possible. 

At Taylor & Francis, our approach is to go beyond compliance with legislation, and put accessibility at the heart of what we do. We pledge to make our content ‘born accessible’. That means it is accessible from its creation. We call on the broader publishing industry and our academic communities to develop this accessibility mindset. We are proud to be signatories to the UK Publishing Accessibility Action Group (PAAG), and encourage others to sign up too.

We believe that the best way to approach accessibility is to incorporate it into every aspect of our business and working practices. Embodying and embedding accessibility means building it into business culture and practices, whether internally or externally. This means developing a continuous improvement mindset, so that every employee considers how they can incorporate accessibility into their everyday interactions. 

Being accessible is not just about granting access, but operating on the principle that accessibility should feature as part of the design and implementation of everyday life. We believe that following this principle allows us to embrace accessibility as an opportunity, while also keeping us ahead of any legislation. This is why we are working towards the goal that all our content should be ‘born accessible’.

Our guiding principles 

We are working towards compliance with internationally recognized accessibility guidelines. These include W3C’s Web Content Accessibility Guidelines (WCAG) 2.2 AA Standard. This sets out four principles, which require that our content is:

  • Perceivable. Information and website elements must be presented in ways everyone can perceive, regardless of disability.
  • Operable. Everyone must be able to use the website no matter how they interact with it. Someone using only a keyboard should be able to do everything a mouse user can do.
  • Understandable. Information must make sense to everyone, including people who find reading difficult. Content should be written in clear, simple language.
  • Robust. The website must work properly with different technologies people might use, such as screen readers or other assistive tools.

This means that our digital content and platforms must follow a foundation of web accessibility, regardless of the abilities or the software and technologies used by the reader.  

Our accessibility achievements

We recognize that a clear accessibility commitment improves the online experience for all users of our platforms and content. We are signatories to the Accessible Books Consortium (ABC) Charter and the Publishing Accessibility Action Group UK (PAAG) Charter. We are also proud to have achieved the following awards and recognitions:

Accessibility in numbers 

Formats

  • 95 percent of eBooks in PDF and EPUB format.
  • 175,000+ eBooks in EPUB3, the most accessible format.
  • 100 percent of journals published in HTML, PDF, and EPUB since 2019.
  • One million journal articles in EPUB (20 percent of all articles).

Distribution

  • 32,361 alternative format book requests since 2010.
  • 170,000+ eBook and PDF titles on RNIB Bookshare and Bookshare US.
  • 180,000+ eBook titles available via 70+ distribution channels and resellers. These include Amazon, EBSCO, ProQuest, and VitalSource.
  • 153,000 EPUB3 files available on Taylor & Francis eBooks.
  • 1.4bn journal articles downloaded from Taylor & Francis Online since 2021 (all formats).
  • 24mn journal articles downloaded in EPUB format from Taylor & Francis Online since 2021 (1.6 percent of all downloads).

Image descriptions

  • 10,590 eBook titles published with alt text, with 95 percent of the titles being actioned since 2022.
  • 605 journals with some articles that contain alt text.
  • 7,523 articles that contain alt text, with 95 percent of the articles being actioned since 2022.

Accessibility legislation, standards, and partnerships

We are guided by global legislation and standards. This includes, but is not limited to, W3C’s Web Content Accessibility Guidelines (WCAG) 2.2 AA Standard, UK Equality Act 2010, Americans With Disabilities Act (ADA), and the European Accessibility Act (EAA). We also partner with Bookshare, delivered by Benetech in the US, and RNIB Bookshare in the UK. As a result, 95 percent of our eBook catalog is available in PDF or EPUB formats globally. This ensures our content is immediately available to students with a print disability to participate in classroom lectures alongside their peers. 

Read the Taylor & Francis accessibility statement to learn more about the legislation and standard we follow, and the partners we work with.

Future commitments

While we have made significant progress in our accessibility journey and achieved many key milestones, we recognize that there is still much to do. Our Accessibility team leads the business on this journey, and provides guidance and training. Our work here includes: 

  • Developing a clear communication protocol. This includes an accessibility policy on our website and named accessibility contacts so that users have direct accessibility support when using our products.   
  • Monitoring and reporting on our progress towards accessibility goals. 
  • Enhancing our content to feature image descriptions (alternative text or alt text). 
  • Making 95 percent of our eBooks available in both PDF and EPUB format. 
  • Working towards making ancillary materials compliant.

For further details of our progress, please visit Accessibility at Taylor & Francis. 

Accessibility contacts

Please contact Taylor & Francis Customer Services with your accessibility related questions, requests for guidance, or areas where we could improve.

If you have trouble with any assistive technologies while using our eBooks, or require remediation on video or ancillary content, please contact [email protected].