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A comparative study of mental health law
Published in Takenori Mishiba, Workplace Mental Health Law, 2020
Amendments to the Act in 2004 led to the introduction of a system of four types of smiley faces. The system assesses working conditions at companies and publishes the results online.28 Amendments to the Act in 2013 led to the introduction of a system to certify working conditions (a system that issues a recognized health and safety certificate [anerkendt arbejdsmiljøcertifikat] to a company certified as having met occupational health and safety standard OHSAS 18001, known as DS/OHSAS 18001 in Denmark). A company that follows certain procedures to receive a recognized health and safety certificate can receive a Smiley with a crown (Working Environment Authority, 2019b, 2019c).
Developing New Ventures
Published in Ruchin Kansal, Jeff Huth, Redefining Innovation, 2018
I (Ruchin) had the opportunity to visit a few hospitals in China. What caught my eye was that at every point of interaction between the patient and the hospital, whether it was check-in or picking up a prescription, there was a screen with a green, a yellow and a red smiley face (Figure 9.1). It gave a straightforward option for the patient to provide feedback on the service received. Imagine the effect on the healthcare system if it were feasible to receive and respond to end-to-end feedback across the ecosystem and strive for more greens than reds? How about we think of every new healthcare innovation from the perspective of simplicity of interaction? And how about we aim to transform every current healthcare interaction to be as simple as possible?
A multidisciplinary process approach to cardiac surgical services
Published in Andrew Gray, Pieter Degeling, Hal Colebatch, Changing Clinical Care, 2018
At first . . . we all thought that [the change] would involve more work, would be confusing and time consuming and we had reservations about how helpful the patients would find the new regime. On the whole, our worries were allayed on the first day. The patients turned up on time, blood tests, ECGs and X-rays were performed and results obtained ready for their consultation. The patients attending the POP-in clinic seemed to enjoy talking to patients who were attending clinic following their surgery and there was quite a noticeable ‘buzz’ in the air that was not there in other surgical clinics. The Health Care Assistant in charge of the clinic really enjoyed herself. This clinic gave her added responsibility and much of the success of it was down to her coordinating the clinic and working closely with the secretary. Patients attending post-operatively seemed pleased to see them both and lots of them mentioned that they wanted to have their ‘Smiley Face’ badge . . . This was a change that had been made at no extra expense to the organisation. It had introduced ‘added value’ to the service. Feedback from the wards was positive and certainly saved nurses’ and doctors’ time. A patient satisfaction questionnaire gave us positive feedback from the patients, which was also reassuring . . . After more that 30 years of nursing, it is good to still be challenged in my work and to be working in an innovative way. You can teach an old dog new tricks!
Participatory action design and engineering of a manual wheelchair virtual coach including in-home and community usage
Published in The Journal of Spinal Cord Medicine, 2023
S. Andrea Sundaram, Cheng-Shiu Chung, Benjamin Gebrosky, Joshua Brown, Garrett G. Grindle, Nikitha Deepak, Rosemarie Cooper, Rory A. Cooper
Participants thought the overall layout of the smartphone app was logical, and that the controls and displays were easy for them to understand, however a few commented that any app might be difficult for some people with cognitive impairments. Multiple participants remarked that there was too much text on some tabs. One participant suggested selectable colors for better readability for those with visual impairments. One clinician suggested using a bar graph to display PR compliance over time. For a successful PR, one clinician suggested that the app should display a smiley face, while another said that it should be patient specific, further remarking, “you don’t want a Marine to have a smiley face.” Another clinician suggested that upon PR completion, the app could play a favorite song. Multiple clinicians and MWU suggested gamifying the app, either on the individual level or amongst groups of friends who are MWU.
Emotion recognition of faces and emoji in individuals with moderate-severe traumatic brain injury
Published in Brain Injury, 2023
Sharice Clough, Emily Morrow, Bilge Mutlu, Lyn Turkstra, Melissa C. Duff
This study was concerned with how people with TBI perceived emoji, but it is another open question how they use emoji. In addition to serving several communicative functions, emoji play an important role in social participation and even follow certain usage rules. For example, emoji are used more often with friends than strangers and more often in positive than negative contexts (66), as well as being deemed more appropriate in some settings (e.g., text messaging and social media) than others (e.g., e-mail) (65). In fact, in work-related contexts, sending smiley emoji actually led to perceptions of reduced competence and effectiveness (71,72), highlighting the context-dependence of emoji use. Communicating effectively and appropriately in written contexts is an important skill for both social and vocational reintegration after TBI.
ActiveYou I – a new web-based measure of activity preferences among children with disabilities
Published in Scandinavian Journal of Occupational Therapy, 2021
Lars Kristian Dalen, Astrid Nyquist, Linda Shields, David Stanley, Tor Erik Nyquist, Reidun Jahnsen, Anna Ullenhag
In accordance with the COSMIN guidelines [33], an important dimension in the validation process was that the instrument was easy to use, to understand, and to answer, regarding photos, texts, and smileys. Great emphasis was placed on finding photos that could neutrally illustrate different activities. Children with different genders and ages were featured in the photos. The reason for this was to increase understanding of the activity and not to portray certain activities as girls’ or boys’ activities or intended for specific ages. It was also essential that the children could see that the activity was possible to do both with and without assistive devices, since all children, regardless of disability, should be able to participate in the activity. Photos instead of pictograms were used since it was assumed that photos were more appealing to the children and could more easily illustrate the activity with different devices. Furthermore, it was important that understanding and estimation of preferences was simple. Therefore, only three different options of smileys were used. Drawing face scales, similar to smileys, have proven to be useful for young children’s estimations, especially of pain [37]. The lack of ethnic or gender features make the smileys applicable to a broad demographic group of children. When using faces scales/smileys the child can simply match how he or she feels to one of the faces, which is presumed to be easier than quantitative estimation, and generally children prefer faces scales to visual analogue scales (VAS) when given a choice [38].