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Getting Total Leadership Buy-in
Published in Douglas Meyer, ISO 9001 and Lean, 2019
“We didn't exactly have a smooth start up, but that was to be expected. We were attempting a very difficult project, namely getting one machine to do what more than 50 people used to do by hand. Did we think that we could simply drop this machine onto the floor, put a newly assigned automation technician in front of it, and hope it went well?” Doug, as usual, allows a healthy pause to fall on the room, but not long enough to allow anyone to step in and ruin the flow of his thoughts. “We had the company that built the machine out on the floor, working constantly with Jay to make sure everyone knew how the machine worked and how to get it running and how to adjust it and how to clean it and how to …. Get my point? We accepted it for what it was—a new job that required plenty of coaching and development and confirmation that we had a person—Jay—who could run the job well.
Human-resources optimization & re-adaptation modelling in enterprises
Published in Symeon E. Christodoulou, Raimar Scherer, eWork and eBusiness in Architecture, Engineering and Construction, 2017
S. Zikos, S. Rogotis, S. Krinidis, D. Ioannidis, D. Tzovaras
The specific shop floor involves employees of different trades such as process operators, maintenance supervisors and technicians. Automation, Electrical and Process technicians are the main distinct technician trades employed. An excerpt from the definition of employee static information in XML format is illustrated in Figure 4. The scenarios that will be presented concern the assignment of Automation technicians. More specifically, the case study is about a maintenance composite task (replacement of a heating resistance) of high priority with estimated duration of about 150 minutes that has to be assigned and executed as soon as possible. One Automation technician is required (along with employees of other trades) and must be selected from the two candidates Automation technicians (ID1: 14-NM, ID2:18-PK) who are present. The scheduled starting time of the maintenance task is 10:06 a.m.
Human resource optimisation through semantically enriched data
Published in International Journal of Production Research, 2018
Damiano Arena, Apostolos Charalampos Tsolakis, Stylianos Zikos, Stelios Krinidis, Chrysovalantou Ziogou, Dimosthenis Ioannidis, Spyros Voutetakis, Dimitrios Tzovaras, Dimitris Kiritsis
The second scenario involves a different class of technicians, the automation technicians. In this case, the output of the engine was tested in two separate cases. In the first case, the semantically enriched data were not available and therefore the capability cost is deduced only from the CRF probabilistic models, while in the second case they were available. A new maintenance task of high priority, which requires an automation technician, is created at 11:35. The estimated duration of the task is one hour. The two Automation technicians available (ID_14, ID_18) are candidates for the task. Their assigned tasks at the time of the arrival of the new task are shown in Figure 9(a) below. It can be observed that when the new task arrives, both technicians are busy: technician ID_14 is performing Task_1, while technician ID_18 is performing Task_2. Due to the fact that the new task is of significantly higher priority, it has to be started as soon as possible which means that the running task will be suspended.