HR – Knowledge and References

HR refers to the department or function within an organization that is responsible for managing and developing the human resources or employees of the organization. This includes influencing employee attitudes and behaviors to improve organizational performance, as well as providing training opportunities to increase the accumulation of human resources within the organization.From: Using Programme Theory to evaluate Lean interventions in healthcare [2022], How does intelligent manufacturing affects enterprise innovation? The mediating role of organisational learning [2022]

Defining Lean Culture: Values and Behaviors

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Published in Cheryl M. Jekiel, Lean Human Resources, 2020

Cheryl M. Jekiel

Each of the seven lean practices reflects a company value supported by a specific set of behaviors. HR helps communicate and instill these values in employees as it executes its traditional tasks, including recruiting, hiring, onboarding, training, and so on. When you increase employees’ connections to values for improvement practices, your organization will be better prepared to achieve its strategic objectives.

Using Programme Theory to evaluate Lean interventions in healthcare

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Published in Production Planning & Control, 2022

Claire F. Lindsay, James Aitken

As strategy is a contextual moderator within our PT, we also call for research which can further assess how Lean supports strategy. NHSB1 was able to align Lean in support of organisational strategy and this was embedded in the HR strategy over a 10-year period. Matthias and Brown (2016) have already recognised a ‘vague’ link between Lean and strategy in the NHS in England, but there is scope for further assessment to determine if HR strategies support Lean interventions. HR is recognised as having critical role in influencing employee attitudes and behaviours, which in turn affects organisational performance. However, this has been noted as being complex in the healthcare sector due to long standing issues over ‘crude’ performance indicators (Bruce and Hill 1994; Klein 2010).

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Defining Lean Culture: Values and Behaviors

Using Programme Theory to evaluate Lean interventions in healthcare