Two-way communication

Two-way communication refers to a form of communication where information is exchanged between two or more participants through conversations, telephone calls, radio transmissions, email, or other exchanges. It involves the flow of information back and forth between senders and receivers, allowing participants to send, receive, and respond to each other's messages.From: Safety at the Sharp End [2008], Generating value in program alliances: the value of dialogue in large-scale infrastructure projects [2023]

Communication

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Published in Rhona Flin, Paul O’Connor, Margaret Crichton, Safety at the Sharp End, 2008

Rhona Flin, Paul O’Connor, Margaret Crichton

Two-way communication occurs during conversations, telephone calls, radio transmissions, email or other exchanges where information flows back and forwards between senders and receivers. The advantages and disadvantages of two-way communication, as compared with one-way communication, are shown in Table 4.3.

Generating value in program alliances: the value of dialogue in large-scale infrastructure projects

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Published in Production Planning & Control, 2023

Derek H. T. Walker, Peter E. D. Love, Jane Matthews

Dialogue within the context of our paper is a specific form of group interaction whereby collective learning takes place out of collaboration, trust, and mutual respect—determining how the dialogue will be used and for what purpose can present managers with challenges. We also showed how cross-project context-rich knowledge could be systematically shared within a program of work. Engaging in ‘true dialogue’ can be a time-consuming process, and more often than not, managers, engineers, and the like have to make decisions on the go. In such circumstances, two-way communication is whereby participants send and receive and respond to other participants’ messages. The level of engagement and depth of dialogue will depend on the importance of the task, decision-making, problem, and learning needed.

Two-way communication

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Communication

Generating value in program alliances: the value of dialogue in large-scale infrastructure projects