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Big Data Analytics Services for Enhancing Business Intelligence
Published in Journal of Computer Information Systems, 2018
Zhaohao Sun, Lizhe Sun, Kenneth Strang
For example, an iPhone 6S’s Touch ID, Apple’s fingerprint recognition feature, is noticeably quicker when unlocking the phone. “quicker” is what the user perceived, , while “quick” is an expected performance, ; for iPhone 6S from a customer, based on Equation (3), we have the satisfaction degree of the customer . Then an iPhone 6S is intelligent.