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Designing Online Education Courses
Published in Cleborne D. Maddux, D. LaMont Johnson, The Web in Higher Education: Assessing the Impact and Fulfilling the Potential, 2021
A wide spectrum of possibilities exists for the educational use of ICT (Information and Communication Technologies). These run from using the Web as an online tool for seeking out and distributing learning material up to the organization and management of virtual classes using the online education approach. These can be grouped under three separate headings: Educational processes based on onsite teaching, where the Internet is used to gain remote access to learning material, with the possible addition of online counseling from tutors.Mixed educational processes (online/onsite), which combine characteristics of onsite education (lectures, group work, etc.) and of online education (discussion, remotely guided exercises, etc.), and where activities of either kind complement those of the other.Wholly online educational processes, that include no onsite activities at all, being based on distance interaction between the actors in the process (students, tutors, experts, etc.) carried out using both asynchronous communication (e-mail, computer conferencing, etc.) and synchronous communication (chatting, audio/video conferencing, etc.).
Mental Health/Social Services
Published in Michele A. Finneran, Surviving Domestic Abuse, 2020
The main goals of Chapter 3 are to assist social services and mental health professionals in formal supports and services that were both effective and ineffective for the victims. This chapter highlighted shelters, child therapists and the utilization and benefits of online forums, online counseling and internet research. This chapter also explained what was helpful and not helpful, involving therapeutic sessions and the type of therapist best suited in assisting victims. In summary, mental health professionals need to be educated specialists in dealing with the domestic abuse victim population. Therapists ought not to be passive, but instead empathetic and direct in giving information to the victim. It is also advantageous for the therapist by challenging victims’ belief systems, yet also allowing victims to entirely process their stories.
What is the Research Question and Approach?
Published in Trena M. Paulus, Alyssa Friend Wise, Looking for Insight, Transformation, and Learning in Online Talk, 2019
Trena M. Paulus, Alyssa Friend Wise
Conversation analysis takes a detailed, close look at the turn-by-turn structure of talk in order to better understand how institutional and social life is constructed sequentially. Recent scholarship has focused specifically on how conversation analysis methods are useful for online talk (Giles, Stommel, Paulus, Lester, & Reed, 2015; Paulus, Lester, & Warren, 2016). Scholars have used conversation analysis designs to study synchronous text-based talk, such as how librarians and patrons conduct business in chat reference interactions (Koshik & Okazawa, 2012) and how face-to-face and online chat counseling sessions differ, so as to improve services (Stommel & van der Houwen, 2013). Stommel and van der Houwen (2013) explored how counseling clients “do complaining” in their emails, noting how complaints are constructed over several turns, but in such a way as to minimize face-threats to the counselors. This insight, they argued, can be useful for health professionals seeking to more effectively engage in online counseling activities.
Opportunities and Considerations of New Media and Technology in Sport Psychology Service Delivery
Published in Journal of Sport Psychology in Action, 2022
David Price, Christopher R. D. Wagstaff, Richard C. Thelwell
Online counseling has been defined as “the delivery of therapeutic interventions in cyberspace where the communication between a trained professional counselor and client(s) is facilitated using computer-mediated communication (CMC) technologies, provided as a stand-alone service or as an adjunct to other therapeutic interventions” (Richards & Viganó, 2012, p. 699). This form of service provision is unfortunately often used interchangeably with e-therapy, e-counseling, or cybertherapy, which results in conceptual confusion on how it is defined. While a range of CMC technologies are available, these can be broadly categorized as being either asynchronous or synchronous. Asynchronous communication (e.g., emails) means that the client’s and practitioners communication do not occur simultaneously (Barak & Grohol, 2011), whereas synchronous communication (e.g., video conferencing) means that the sessions occur in real time (Elleven & Allen, 2004). Additionally, these types of communication modalities can either be conducted singularly or in conjunction with one another. To illustrate, a practitioner may conduct a video-based consultation with a client (synchronous) and then follow-up after the session with an email (asynchronous). As such, asynchronous and synchronous communication both present opportunities and considerations for practitioners when using CMC technologies.
When Do People Seek Internet Counseling? Exploring the Temporal Patterns of Initial Submissions to Online Counseling Services
Published in Journal of Technology in Human Services, 2020
Maili Tirel, Dmitri Rozgonjuk, Merle Purre, Jon D. Elhai
The main contribution of this study is providing empirical evidence about when people contact an online counseling service for the first time. To our knowledge, no studies concerning this have been published to date. Online counseling provides several advantages over traditional, face-to-face counseling sessions, as one can contact a counseling professional remotely, asynchronously, and with far less resources. The current article suggests, based on the analysis of e-mail timestamps, that later hours and colder and darker periods of the year could be the times when a lot of people might be seeking counseling. In addition, research on seasonality in mental health problems might indicate that these times are most popular due to higher tendency of people experiencing psychological problems. These results can be beneficial for improving the work of Internet counseling service providers, who can anticipate increased demands during evenings, darker seasons, and beginnings of the week.
A comparison of online and in-person counseling outcomes using solution-focused brief therapy for college students with anxiety
Published in Journal of American College Health, 2022
Jocelyn K. Novella, Kok-Mun Ng, Jessica Samuolis
Web-based counseling represents an innovative delivery mode with the potential to reach college students who may not seek help in-person.7 Various terms have been used to refer to Web-based services, for example, online counseling, distance counseling, and telemental health. Recent data show that 36.9% of U.S. college counseling centers offer some kind of telemental health intervention.8 For purposes of clarity, we will use “online counseling” in our narrative to refer to synchronous delivery of mental health services via Web-based videoconferencing.