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Social Media for Project Knowledge Management
Published in Johan Ninan, Social Media for Project Management, 2022
Jianyao Jia, Guofeng Ma, Shan Jiang
Social media refer to a group of internet-based technologies that allow users to easily create, edit, evaluate, and/or link to content or other creators of content (Kaplan and Haenlein, 2010). In practice, social media have penetrated into people’s daily life as well as workplace (Brooks and Califf, 2017; Ahmed et al., 2019). Undoubtedly, social media have also been adopted in project management practice for easy access and low cost (Pivec and Maček, 2019). Previous research has argued that social media have the potential to change traditional knowledge-management paradigm, mostly due to the characteristic of communication visibility afforded by social media (Leonardi, 2014). In this way, social media could facilitate project knowledge management, which has been verified by empirical research in the project management field (Jia et al., 2020; Ma et al., 2021).
Symbols and Memorialization
Published in Maggi Savin-Baden, Digital Afterlife and the Spiritual Realm, 2021
These different types of hyper-mourning do not have distinct boundaries and tend to overlap; they are defined as follows: participatory hyper-mourning refers to memorials created by bereaved groups, such as family and friends, and are designed to be lasting memorials to celebrate the deceased's life. Motivational hyper-mourning is more akin to a living funeral or anticipatory grief whereby social media is used to document the near deceased's life and illness to mobilize grief as an inspirational force for life, such as the use of cancer blogs and vlogs. Third, connective forms of hyper-mourning can include bandwagon mourning but more often is used to share immediate emotional reactions to death news, epitomized by hashtag mourning following terrorist attacks. The next form is that of cosmopolitan mourning, where people share reactions to public and often iconic deaths and disseminate images, in some cases seeking to promote a sense of global outrage. The final form of hyper-mourning is the idea of creating a particular moment – or in some cases, a movement, prompted by a death. For example, social media is used to draw attention to wrongs and thus mobilize people around political action, such as the Black Lives Matter movement.
Technology
Published in Scott Ambrose, Blaise Waguespack, Fundamentals of Airline Marketing, 2021
Scott Ambrose, Blaise Waguespack
It is worth noting that social media also provides another opportunity for airlines to engage in display advertising, generating context specific advertising messages that appear alongside user newsfeeds. The overall extent to which airlines are able to build brand loyalty through social media is unknown. However, as long as airlines post regularly and provide meaningful content, social media can aid in brand awareness both when customers are at various stages of the travel planning life cycle and during periods of travel dormancy. A detailed discussion of individual social media platforms is beyond the scope of this book. Nevertheless, airlines are advised not to make half-hearted attempts to be on all social media platforms, but instead airlines are better served by picking a few that they are committed to maintaining an active presence on and for which they have strategic intent (Hanke, 2016). The major social media platforms include Facebook, Twitter, Instagram, YouTube, and LinkedIn. Yet, social media has a regional component to it as well. WeChat, for instance, is the most popular social media platform in China and other parts of Asia. Airlines are wise to follow the marketing rule of thumb to be where their customers are at. Since Finnair has a large proportion of their route structure connecting Europe and Asia they maintain an active presence on WeChat (Nigam, 2016).
Cybersecurity for children: an investigation into the application of social media
Published in Enterprise Information Systems, 2023
Victor Chang, Lewis Golightly, Qianwen Ariel Xu, Thanaporn Boonmee, Ben S. Liu
When users’ data is sold to third parties or hacked by identity thieves, it causes the users to lose trust in social media because social media fails to protect their information. For example, Facebook has a privacy setting feature that the users can use to control their privacy, but the default is set to the public mode when the new users create their new accounts (van der Schyff, Flowerday, and Furnell 2020a). If the users do not change their security settings, their posts can be accessed by the public, friends or not, on social media. When enough trusting information such as pictures and identity information has been gathered in a user profile, the hacker can create a fake account to trick your friends and make them believe that account is the actual user. To deal with the risk of security on social media, users have to control the amount of their personal information and how they set the privacy setting.
Use of Twitter in the Cameroon Anglophone crisis
Published in Behaviour & Information Technology, 2020
Julius T. Nganji, Lynn Cockburn
Social media are understood to be websites and computer programmes that allow people to communicate and share information on the internet using computers or mobile phones (Cambridge Dictionary Online n.d.). As compared to traditional news media such as newspapers, television, and radio, the content of social media is created and controlled by people who do not need specialised expertise. Examples of social media platforms are Twitter, Facebook, WhatsApp, and Instagram. By enabling many people to participate more directly in political and community life, social media has given citizens new power to share information and to contribute to decision-making through publicly holding leaders accountable. Just one tweet against a government or organisation, for instance, might cause the target to respond instantly in an attempt to avoid the negative consequences associated with a lack of a timely response. Social media empowers users to publicly challenge authority and make them accountable (Schneider 2016). Thus social media enables citizens to act as first responders, volunteer knowledge brokers, social activists, and as citizen journalists and reporters (Kotsiopoulos 2014).
The impact of Facebook on real estate sales
Published in Journal of Management Analytics, 2021
Hui Shi, Zhongming Ma, Dazhi Chong, Wu He
Social media has a broad influence on businesses, and it has been used to collect customer feedback, promote brand awareness, build community, and predict sales. In this research, we study how activities on Facebook are associated with real estate sales. Using two and half years of single-family transaction records in the Orange County, California and Facebook business pages of 250 real estate firms, we find that the total numbers of Facebook likes, links, and stories are positively associated with real estate sales; the total comments and average sentiment score of Facebook posts are negatively associated with real estate sales; the influence of Facebook activities on real estate sales illustrates a time lag effect.