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Portal Collaboration, Knowledge Management, and Personalization
Published in Shailesh Kumar Shivakumar, and User Experience Platforms, 2015
There are numerous ways to digitally collaborate on the portal platform. Collaborative tools are part of the portal product and most portal products provide plug-in support with third party collaboration software. The main collaboration tools are audio and video chat, messengers, blogs, wikis, communities, internal and external social media platforms, activity streams, on-demand feeds, podcasts, web conferencing and document sharing tools.
Special Considerations for Conducting Research in Mission-Simulation Analog Environments
Published in Lauren Blackwell Landon, Kelley J. Slack, Eduardo Salas, Psychology and Human Performance in Space Programs, 2020
Suzanne T. Bell, Peter G. Roma, Bryan J. Caldwell
The extreme length of analog research (sometimes 5 years or greater) necessitates maintaining detailed records and ensuring knowledge transfer across multiple parties that are involved over the course of a project. First, technology and software can be used to manage knowledge transfer. For example, team collaboration software such as Slack or Microsoft Teams can be used to organize workflows and keep multiple teams and team members in the communication loop for a given topic. They also provide a history of the interactions and decisions made by the research team. Another strategy is to have research assistants and other parties create an informal presentation in PowerPoint or Google Slides for bi-weekly updates and reporting. These updates can be used to ensure that progress is systematic and focused on research objectives, while also documenting information and decisions for future parties to refer to when joining the research team. In addition, documents can be stored on a cloud service such as Google Drive or Dropbox. A “readme” file or folder can be kept with the proposal, along with background documents, and a Gantt (or similar) chart that delineates key responsibilities over time. Researchers can use this folder as an “onboarding” for new research team members. It should be noted that cloud services may be appropriate for some documentation (e.g., nonproprietary protocols, information about the analogs), but not others (e.g., proprietary or confidential information such as data). Further, often there will be a long gap between methodological decisions and write up for publication, final reports, or submission of protocols and cleaned data to the funding agency. To help in the documentation of these decisions, a “working manuscript” can be assigned for each aspect of the research project. As an example, if interaction data are being coded, a “Method” section should be written in real-time as decisions are made. While this may be trimmed for some publications or reports, the working manuscript provides documentation or a reminder of the decisions that were made for current and future research team members.
Knowledge Sharing Analytics: The Case of IT Workers
Published in Journal of Computer Information Systems, 2019
Collaboration software, one of the available communication tools, is an application that facilitates synchronous connection of users, in a way that allows for information and KS by using a variety of media, such as instant messaging (IM), video and audio conferences, and application and desktop sharing. Collaboration software interactions may be divided into two main types: P2P interactions, where two users engage via a single medium.Conference interactions, where at least three users engage via a single medium. The party who initiates and leads the call is the head of the conference call.