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From rigid automation to flexible autonomy
Published in Guy André Boy, Human–Systems Integration, 2020
Another field that grew up in HCI during the same period is computer-supported cooperative work (CSCW). The term CSCW was coined in 1984 by Paul Cashman and Irene Grief. CSCW is a multidisciplinary approach focused on how people work and how information technology could support them (Grudin, 1994). CSCW typically promotes low-fidelity prototypes and Wizard of Oz studies, always attempts to provide clear answers on which interaction techniques are best among a set, generates enough qualitative user feedback to foster formative evaluation during the design and development process, and is applicable for casual social environments (Mayer et al., 2018). Therefore, CSCW background and contributions are very interesting to support the design of systems of systems, considered as teams of teams.
Collaboration Technologies
Published in Julie A. Jacko, The Human–Computer Interaction Handbook, 2012
Gary M. Olson, Judith S. Olson
Computing and communication technologies have provided us with useful and powerful information resources, remote instruments, and tools for interacting with each other. These possibilities have also led to numerous social and organizational effects. These tools are of course just the latest in a long line of modern technologies that have changed human experience. Television and radio long ago broadened our awareness of and interest in activities all over the world. The telegraph and telephone enabled new forms of organization to emerge. The new technologies of computer-supported cooperative work (CSCW) are giving us greater geographical and temporal flexibility in carrying out our activities. They have also given us new modes of socializing.
Group Task Analysis and Design of Computer-Supported Cooperative Work
Published in Erik Hollnagel, Handbook of Cognitive Task Design, 2003
Holger Luczak, Manfred Mühlfelder, Ludger Schmidt
CSCW is a specific type of collaboration by means of information and communication technology (e.g., e-mail, shared databases, video conferencing, and real-time software application sharing). There are different scenarios for computer support of teams, such as group decision support, collaborative software engineering, computer-supported collaborative distance learning, or telecooperative product design. Each setting creates particular opportunities and restrictions on how to apply groupware to tackle the demands of the task.
Social Presence Awareness Visualization in a Collaborative Videogame
Published in International Journal of Human–Computer Interaction, 2022
Maria Teresa Cepero, Luis G. Montané-Jiménez, Guadalupe Toledo-Toledo, Betania Hernández-Ocaña, Carlos Alberto Ochoa
When working in collaborative environments, team members need to deal with different stimuli at the same time, keeping a record of a large amount of information in the environment (e.g., chat track record or records of versions of documents being collaboratively written). Awareness tools can help users receive the required information to collaborate effectively in Computer Supported Cooperative Work (CSCW) environments. A strategy to display this information and facilitate its interpretation is visualization (Janssen et al., 2011).