Jet bridges

Jet bridges

Re-designing services for a next-generation customer experience

Published in Nawal K. Taneja, 21st Century Airlines, 2017

Although airline systems operations groups have done well with the resources available, they can now manage much better given the ability to manage aircraft and data more efficiently. Let us start with the aircraft itself. Certain types of inclement weather (for example, lightning) will not allow employees to work on ramps, which may force aircraft to wait for lengthy periods before docking to gates. Technology is now being used in a terminal in Miami to guide an aircraft down toward the gate and help it dock itself so that it can be connected to a jet bridge that is operated by a staff member in the jet bridge.17

Minimizing health risks as a function of the number of airplane boarding groups

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Journal Information

Published in Transportmetrica B: Transport Dynamics, 2022

R. John Milne, Liviu-Adrian Cotfas, Camelia Delcea

Our modeling assumptions are in line with those of other researchers in the field related to airplane boarding in times of COVID-19. We assume a 30 rows single-aisle airplane with three seats on each side of the aisle. With each middle seat empty (due to seat social distancing), we assume there are 120 passengers boarding the airplane. The passengers travel from the airport to the airplane through a single jet bridge connected to the front door of the airplane.

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Re-designing services for a next-generation customer experience

Minimizing health risks as a function of the number of airplane boarding groups