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What will designers do when everyone can be a designer?
Published in Iryna Kuksa, Tom Fisher, Design for Personalisation, 2017
In the past, one of the key advantages of the professional designer – what allowed them to engage in design to a higher level than the amateur – was their access to the means of production. This advantage no longer exists. Online services mean that anyone can access digital manufacturing technologies equal in sophistication to those that the professional designer can use. Nowadays, the main difference between professional and amateur is that the professional designer designs what someone else (the user) wants, and what someone else (the client) specifies. In contrast, and what is especially interesting about the work done within the Maker community, is the fact that so much of it is created for personal use. Obviously, many designs are shared, re-used and modified, but this represents a very different scenario to that of the professional designer’s task of trying to take a ‘target market’ into account from the beginning of a project. That the user and the designer are the same person is what differentiates amateur expertise from professional.
Mobility Solutions for the Retail Industry
Published in Jithesh Sathyan, Anoop Narayanan, Navin Narayan, K V Shibu, A Comprehensive Guide to Enterprise Mobility, 2016
Jithesh Sathyan, Anoop Narayanan, Navin Narayan, K V Shibu
The widespread adoption of mobile devices for transaction fulfillment augments mobile commerce (m-Commerce) solutions. Retailers can extend their online services to mobile devices and open up a new channel for business. Typical online services such as Wish Lists, Baby Registry, Web POS, My Shopping Cart, etc., can be extended to mobile handheld devices. The online services can be extended to consumer mobile devices as portal services or thick and rich client solutions. m-Commerce solutions can also leverage the existing multichannel retail solutions such as Order Online Pick-Up at Store.
An Exploration of Motivations for Online Identity Reconstruction from the Perspective of Social Learning Theory
Published in International Journal of Human–Computer Interaction, 2023
In the era of mobile Internet, individuals can access online services anywhere and anytime via mobile devices. Mobile technology has permeated into different aspects of people’s daily lives, such as reading the news (Mittal et al., 2020), health management (Jeffrey et al., 2019), banking services (Malaquias & Hwang, 2019), paying for bills (Yuan et al., 2020), ordering foods (Alalwan, 2020), and online shopping (Natarajan et al., 2017). People’s daily lives become more efficient with the wide use of mobile applications.
Performance optimization of an online retailer by a unique online resilience engineering algorithm
Published in Enterprise Information Systems, 2018
A. Azadeh, V. Salehi, R. Salehi, S.M. Hassani
In the past, marketing and sales were done just through face-to-face interaction between sellers and customers. Vendors could nearly observe buyers’ behavior and understand customer needs, and easily propose right products to customers (Jap, Manolis, and Weitz 1999). Organizations are capable of providing on-time and better services to customers by using computer-based technologies in their interactions and activities (Fathian, Sadjadi, and Sajadi 2009). The changes occurred in interactions between buyers and sellers in competitive organizations highlight the needs of customers for all service providers or manufacturers. The boom or recession of organizations highly depends on customers’ willingness to the products and services of the organizations. Nowadays, in competitive complex environments, some factors play a central role in such environments. Some of these factors include the ability of retailers to provide excellent services, quality of their relationships with customers, and their success in gaining customers’ loyalty (Giovanis 2014). In current marketing, information arrives at a very fast speed so that there are no static data sets for interpretation and decision-making (Wang, Bradlow, and George 2014). In fact, online services include the services that are related to interactive information and customer services via the Web (Shih and Jin 2011). In addition, consumer dynamics, such as consumer learning have played a vital role in industrial organizations for many years (Osborne 2011). Hence, online retailers should consider the needs, interests and behaviors of their customers to enhance the level of customers’ satisfaction (Edwards, Lee, and Ferle 2009). The results of many recent studies on customers’ behavior indicate that those providers who try to satisfy customers demand will be successful in their businesses. In general, some statistics indicate that companies can generate a considerable amount of revenue through the Web (Rhee, Riggins, and Kim 2009).