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The Basics of ERP Systems for Manufacturing Supply Chains
Published in Odd Jøran Sagegg, Erlend Alfnes, ERP Systems for Manufacturing Supply Chains, 2020
Odd Jøran Sagegg, Erlend Alfnes
Enterprise content management (ECM) systems – Tools used to handle structured and unstructured information like documents, files drawings, and e-mails. These applications manage the information through its lifecycle from it is created, until it is delivered, archived, or deleted. ECM tools are often used in connection to ERP system to handle unstructured information in connection to business transactions like files with technical drawings for use in a production order process; e-mail communications with a customer in a sales order process; or external notes in connection to a purchase process.
Reconceptualizing Technical Communication Pedagogy in the Context of Content Management
Published in Tracy Bridgeford, Teaching Content Management in Technical and Professional Communication, 2020
It is not enough just to have a CMS managing your content. Your content must serve the business purposes of your enterprise, so you must have the right content in the right structure and the right CMS to manage the content in the right way. According to the Association of Information and Image Management (AIIM, n.d.), “effectiveness, efficiency, compliance, and continuity all combine, in different proportions, to drive the business case for content management in most organizations.” ECM emerged to address such a need. ECM, as defined by AIIM, refers tothe systematic collection and organization of information that is to be used by a designated audience … a dynamic combination of strategies, methods, and tools used to capture, manage, store, preserve, and deliver information supporting key organizational processes through its entire lifecycle. ECM is not a system but more a concept informed by a particular approach. “ECM has evolved into a term more associated with business process and content strategies than as an enterprise content management system” (OnBase, n.d.). It is “a system solution designed to manage an organization’s documents. Unstructured information—including Word documents, Excel spreadsheets, PDFs and scanned images—are stored and made accessible to the right people at the right time” (Laserfiche, n.d.). According to AIIM, there are five key elements of ECM: Capture: entering content into the system.Manage: what you do to the content, so it can be found and used by whomever it is intended for.Storing: finding it an appropriate home in your infrastructure, whether it is a formal CMS or other information solution.Preserve: long-term care—archiving, if you will; the practice of protecting it so it can be utilized however far into the future the organization needs it to be available.Deliver: putting the information in the right people’s hands right when they need it to be there.Given such descriptions and definitions, it is clear that ECM “is an umbrella term for the technology, strategy and method used to capture, manage, access, integrate, measure and store information” (OnBase, n.d.). In this sense, it is similar to the concept of CM in that it refers to a set of processes, but different in that it serves specific business purposes. It is also, in a sense, similar to another concept: content strategy, in that they both imply a deliberate approach to managing content. We will discuss content strategy in detail later in this chapter.
Status of engineering change management in the engineer-to-order production environment: insights from a multiple case study
Published in International Journal of Production Research, 2020
Natalia Iakymenko, Anita Romsdal, Erlend Alfnes, Marco Semini, Jan Ola Strandhagen
Computer-based tools to support ECM range from dedicated ECM systems developed by academia or industry (Chen et al. 2015; Sivanathan, Ritchie, and Lim 2017) to large, commercially available configuration management systems (Whyte, Stasis, and Lindkvist 2016), as well as Product Data Management (PDM) and Product Lifecycle Management (PLM) systems (Wu et al. 2014; Do 2015). Such systems are used to track and document changes throughout the product lifecycle, support EC-related documentation flow, capture and reuse knowledge on ECs, support inter- and intra-company communication and collaboration on ECs, and virtually test products under occurring changes.