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Those Magnificent Flying Machines and Their Internal Environment
Published in Harry W. Orlady, Linda M. Orlady, John K. Lauber, Human Factors in Multi-Crew Flight Operations, 2017
Harry W. Orlady, Linda M. Orlady, John K. Lauber
The flight crew compartment must be concerned with front instrument panels, with circuit breaker panels, airplane and system controls, and with communication modules. The design engineers must also be concerned with space for pilot seats, with storage for crew baggage, crew hand-held baggage, coats and uniform caps, with required emergency equipment, and with rest facilities on long-range airplanes. Seats in the cockpit area for observers, commonly referred to as ‘jumpseats’, are an additional requirement. They are required both for observation of flight crew performance by the FAA or company and for crew personnel movements. One of the latest airplanes, the Boeing 747–400, has three cockpit seats, in addition to those for the captain and first officer. The flight deck of this long range aircraft has a dedicated flight deck crew rest area, which consists of two bunk beds in an enclosed area located aft of the cockpit.
Improving Healthcare Communication: Lessons from the Flightdeck
Published in Christopher P. Nemeth, Improving Healthcare Team Communication, 2017
Field Studies Field studies are often undertaken to address a particular type of crew behavior. Observers may ride in the “jump seat” (the extra seat in the flight deck used by check airmen, FAA officials or others). Line Operational Safety Audits conducted by Helmreich and his team (Helmreich 2005; Klinect, Wilhelm and Helmreich 1999) found that over half of the 4,500 observed flights involved a communication problem associated with an ATC clearance.
The training and practice of crew resource management: recommendations from an inductive in vivo study of the flight deck
Published in Ergonomics, 2019
Observations were made on the flight-deck, in the cabin and on the ramp, both at BHX and MAD. Both the A320 and A321 are single-aisle, twin-engine aircraft. When on the flight-deck, the author occupied the jump-seat, a fold-down seat located between and behind the seats occupied by the Captain (left-hand side), and by the First Officer (right-hand side). With the Captain's permission, the author used a head-set to monitor exchanges on the flight-deck, and between pilots and air traffic controllers. A head-set microphone allowed the author to converse with the pilots. The airline advised crewmembers of the purpose of the research in advance.