We look after our customers by delivering the right products, content and services at the right time, so they return to us time and again.
We strive to deliver a customer-centric experience, one where we follow our customers on their journey as they engage with us. Our aim is to match our marketing to the steps our customers take.
We’re always exploring new and better ways we can communicate with our broad mix of customers, ensuring that they can discover, understand and access the resources that they need. We take a close look at the world our customers live and work in, and use this insight to develop valuable, long-term partnerships built on our high-quality publishing programme.
Combining creativity with evidence-based approaches, we love working in a challenging environment and thrive on the opportunity to maximize engagement in every academic and professional market around the world. Results-driven and passionate about publishing, we’re excellent communicators and organisers who deliver results under pressure.