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Patients and Their Doctors
Published in James Sherifi, General Practice Under the NHS, 2023
So why are patients not storming the barricades and demanding a better service? Why do they continue to regard the service, their doctors and nurses, so highly? The NHS England GP Patient Survey, with a return of over three-quarters of a million questionnaires, reported four in five responders as rating their overall experience of their GP practice as good or very good.28 Surely these findings counter all that one reads in the press or hears in casual conversation with friends and neighbours. How does one explain the disparity in perceptions? The answer might lie in the consultation, the face-to-face interaction with the healthcare professional. In those few precious minutes, a patient must be entirely convinced that the person they are seeing is totally focused on their problems, that they share concerns and frustrations. In short, the doctor exhibits a degree of empathy seldom found in any other human interaction, and for that, patients are truly grateful and willing to overlook everything else.
What is burnout?
Published in Adam Staten, Euan Lawson, GP Wellbeing, 2017
Despite these gloomy statistics, GPs in the United Kingdom are still providing a service that pleases their patients. In the 2015–2016 GP patient survey conducted by NHS England, 85.2% of patients rated their experience as good or very good.28 This was however a slight decrease from that of previous years which perhaps shows how much the general practice workforce is feeling the strain and that this is now beginning to impact upon the patient experience.
Bisexual People Experience Worse Health Outcomes in England: Evidence from a Cross-Sectional Survey in Primary Care
Published in The Journal of Sex Research, 2023
Harry Cross, Stephen Bremner, Catherine Meads, Alex Pollard, Carrie Llewellyn
The GP Patient Survey is a national cross-sectional survey that proportionally samples approximately 1% of the adult English population annually. It has collected data on sexual orientation in accordance with the information standard and information on certain health outcomes (Knipe, 2016).