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Common and Assistive Technology to Support People with Specific Learning Disabilities to Access Healthcare
Published in Christopher M. Hayre, Dave J. Muller, Marcia J. Scherer, Everyday Technologies in Healthcare, 2019
Dianne Chambers, Sharon Campbell
Accessibility of web-based content is an area that should be considered, and there are a number of tools that developers/website owners can use to ensure that they are meeting the needs of all users of a website. The World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) released updated guidelines, which include reference to the success criteria for people with learning disabilities (W3C WAI, 2018). The updated Web Content Accessibility Guidelines (WCAG) 2.1 suggest that developers include autocomplete features in commonly used fields, appropriate text spacing (or the ability to work with style sheets) in relation to line height, paragraph, letter and word spacing and provide timeout warnings for users. All of these considerations are relevant to people accessing healthcare on a computer or tablet device, including tasks such as making appointments and filling in electronic forms.
Portal User Experience and Omni-Channel Enablement
Published in Shailesh Kumar Shivakumar, and User Experience Platforms, 2015
Ensure the following best practices in web accessibility are followed: Provide text alternatives and image/video tags to make the page more accessible and readable from a screen reader software.Provide keyboard accessible shortcuts for main functionality.Provide easy-to-use, simple, and understandable interface and navigation.Test and ensure the compatibility of the solution on various browsers and on mobile devices.Develop web content accessibility guidelines (WCAG) for implementing accessibility, and test the end portal page with an accessibility tool.
EASIER System. Evaluating a Spanish Lexical Simplification Proposal with People with Cognitive Impairments
Published in International Journal of Human–Computer Interaction, 2022
Rodrigo Alarcon, Lourdes Moreno, Paloma Martínez, José A. Macías
The Web Content Accessibility Guidelines (WCAG) (W3C, 2022b), which are part of the W3C WAI include specific guidelines that, if followed, help make web content accessible to people with cognitive and learning disabilities. However, Small et al. (2005) conducted research on people with cognitive disabilities browsing websites that met WCAG guidelines. A usability study found that most users were able to access the Internet, but were unable to successfully use the websites. Several web navigation problems were detected, in addition to user satisfaction and perceived usability issues. This study clearly demonstrates that the WCAG guidelines do not sufficiently take into account the needs of people with cognitive disabilities. Further research is needed to better understand how these cognitive disabilities affect the use of web-based media and resources. Another important initiative to consider is the” Cognitive and Learning Disabilities Accessibility Working Task Force (W3C-COGA)” (W3C, 2022a). One of the goals of this working group is to provide guidance on how to make websites and applications for users with cognitive disabilities, guiding both the designs themselves and the design process.
Accessibility to digital technology: Virtual barriers, real opportunities
Published in Assistive Technology, 2021
For example, Article 9 of the CRPD, specifically mentions the requirement of equal access to “information and communications technologies and systems” (UN, 2006). The right to accessibility is also stated in a variety of national laws and technical standards, of which the best known are the “Accessibility requirements suitable for public procurement of ICT products and services in Europe” (EN 301 549 (EU)) (Accessibility requirements suitable for public procurement of ict products and services in europe, n.d.), the ISO/IEC 40500:2012 [Web Content Accessibility Guidelines (WCAG) 2.0 (ISO, 2019), and Section 508 of the U.S. Rehabilitation Act (Section 508 of the rehabilitation act, n.d.). Yet, adoption of accessibility standards by law go far beyond the better known European and United States standards, including countries as varied as Australia, Canada, China, India, Israel, Japan, New Zealand, and the Republic of Korea (W3C., n.d.).
Web users with autism: eye tracking evidence for differences
Published in Behaviour & Information Technology, 2019
Sukru Eraslan, Victoria Yaneva, Yeliz Yesilada, Simon Harper
There are many web accessibility guidelines available (Harper and Yeşilada 2008) but the most widely used and considered as standard is WCAG 2.1 by W3C/WAI group (Caldwell et al. 2008). WCAG is developed to meet the needs of all disabled user groups. Unfortunately, in spite of good intentions, it is widely known that cognitive disability problems are the least discussed in both WCAG and the literature (Harper and Yesilada 2008). For this reason, the Accessible Platform Architectures (APA) Working Group and the Web Content Accessibility Guidelines Working Group (WCAG WG) joined their efforts into the Cognitive and Learning Disabilities Accessibility Task Force, whose aim is to gain an understanding of the challenges that web users with autism face and possible design solutions for them. The group encourages empirical research for identifying such challenges, however empirical evidence for the challenges of web users with autism is almost non-existent.