China
Africa
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Facilitation
Published in Peter J. Bruce, Yi Gao, John M. C. King, Airline Operations, 2018
In the airline industry, large amounts of data about a passenger’s booking are contained in the PNR. This information includes details on a passenger’s journey, covering not only the passenger’s identity and flight details, but details of changes to the booking, as well as payment information, and upon departure, details of seat assignment and baggage details. As technology has advanced, states’ increasingly complex analytical systems are able to make use of this information to identify details or patterns that may indicate matters of interest to border agencies. Accordingly, some states require airlines to provide PNR data to their border agencies, ahead of passengers’ arrival. ICAO has published guidance material on the PNR systems,22 which includes the standardized ‘PNRGOV’ message format.
Aviation security
Published in Lucy Budd, Stephen Ison, Air Transport Management, 2020
Passenger Name Records (PNR) information is the generic name given to records created by the aircraft operators for each flight a passenger books. PNR records contain information provided by the passenger and information used by the aircraft operator for their operational purposes. PNR information may include elements of API. PNR information, along with API, is used by governments to conduct analysis that helps to identify possible high-risk individuals that may have been otherwise unknown to government authorities and to make, where appropriate, the necessary interventions.
The design and development of a digital contact tracing application to better facilitate the tracing of passengers in the event of a biological threat/ pandemic
Published in Journal of Decision Systems, 2020
Michael Gleeson, Karen Neville, Andrew Pope
This information system solution could also potentially have, for future flexibility, the inclusion of certain functionality to interact with both airline and public health authority systems to enable the collation of passenger information. However, this would certainly require legislation and agreed service level agreements to be put in place. A PNR consists of information provided by passengers and collected by air carriers during reservation and check-in procedures. Non-carrier economic operators, such as travel agencies and tour operators, sell package tours making use of charter flights for which they also collect and process PNR data from their customers. PNR data include several different types of information, such as travel dates, travel itinerary, ticket information, contact details, baggage information and payment information. An EU PNR directive, currently under review, will oblige airlines to hand EU countries their passengers’ data in order to help the authorities to fight terrorism and serious crime, although it can be argued that this information will also aid contact tracing of infected passengers. Although lacking in certain passenger data, as discussed earlier, the use of the PNR data will greatly enhance the collection process of passenger data for contact tracing purposes, limiting the collection time needed in order to collate and locate passengers ‘at risk’ of exposure and carrying an infectious disease. The merging of both sets of passenger data, from PNR and the prototype, will provide a full and accurate data set for the effective and efficient contact tracing of at-risk passengers in the event of a biological threat or pandemic. It is envisaged that the prototype will have the capability to auto populate certain fields of passenger data, along with controlling the input of data by the passenger in order to ensure complete and correct data capture.